"To whomever this concerns,
I feel it just and warranted to write a short reflective report on the performance of Mr Holt a heating engineer replacing our boiler at Kittiwake Cottage, Wheal Rose, Scorrier, Cornwall Tr16 5df.
Mark attended our address prior to the installation to assess and survey the property, he took time to explain the process answering all of my questions and concerns. He also outlined the time frame and potential challenges which worked in both our benefit as I knew the layout of the property and the peculiarities of this very old cherished Mine Captain’s house.
Over two days Mark removed the old boiler and sited the new repairing or replacing any cosmetic damage to the surrounding cabinet. The new boiler was put in place with little to no obvious evidence that a replacement had been made.
He took time to explain the set up without labouring matters as he gave us all documentation.
On leaving our home he ensured we were happy and left the work place clean and tidy.
It remains for me to say, I consider myself a diligent and yes somewhat arguably fussy customer whom Mark dealt with in a professional and caring manner. It is very important to me that jobs are done correctly and efficiently, well Mark did this in bucket loads.
It is for this reason I felt compelled to send in this short summary offering, thanks and praise to this professional heating engineer with whom I would have no hesitation to recommend to another. Please pass on my thanks"
Mr Andy Buckley, Cornwall
"Here at Pure Cornwall we specialise in luxury holiday cottages and we require our contracts to be prompt, efficient and trustworthy. We have been using Holts Heating for a number of years for repairs & gas safety certification and Mark ticks every box. I thoroughly recommend Holts Heating."
Lisa - Operations Manager, Pure Cornwall
"I have used Holt Plumbing for over eight years for both domestic and commercial services and have always found the service to be reliable and prompt. Mark is extremely helpful and cares about the service he offers, it is good to see the business growing."
"The go to person if you have a plumbing or heating problem. Mark is reliable and gets the job done for you. Highly Recommended."
Tehidy Holiday Park
"Mark has serviced the boiler in our caravan for the last 8 years. We have been very satisfied with his work. He is reliable and has always kept appointments. He is a tidy workman, leaving no mess. Highly recommended."
Mr & Mrs thorogood, Lanyon Holiday Park
"Holts heating & plumbing, helped us out to do an upgrade on our commercial kitchen at the rajpoot Indian restaurant, including a new bigger size gas supply which was a very tricky job and with very noticeable difference to the catering equipment operations. Holts heating was excellent from start to finish and worked around us with very little disruption to the business. Would highly recommend"
Rajpoot Indian restaurant, st Ives